Early Clock-ins Can Cost You Thousands of Dollars

Having your employees arrive a few minutes early for their shift can give managers peace of mind, but it also can really eat away at a restaurant’s profits.  While most employees clock-in when they arrive without giving much thought to … Continued

Using Business Intelligence to Run Your Restaurant

By Robert Irvine I have been in the culinary industry for over 30 years. I’ve seen lots of trends come and go. The only constants are these: quality food, great service, and an inviting atmosphere. If you’ve got those three … Continued

Developing a Winning Culture in Your Restaurant

One of the biggest factors in recruiting and retaining top talent is a company’s culture.  This is especially true of our restaurant industry.  In fact, a cultural misfit or lack of culture is often cited by restaurant workers as a … Continued

Managing Restaurant Staff

You and each of your managers will have your own ways of interacting with employees on a day-to-day basis.  One manager may be the “fun” one, another is an “absentee” manager that is always in the back office, and you … Continued

Training Restaurant Staff

We all know that the restaurant industry has a bad reputation for having incredibly high employee turnover.  This often leads managers feeling defeated, leading them to substandard training programs.  After all, why waste time training staff if they are just … Continued

The Restaurant Employee Handbook

The Ctuit Guide to Restaurant HR Basics:  The Employee Handbook Even though you have tried to hire the best people and would love for them to “just do their jobs” and “make good choices”, that is easier said than done.  … Continued