Service is at the core of everything we do and we back our solutions with exceptional teams dedicated to delivering personalized service for you. We know our customers by name and they know us by name. Our customers design our solutions and our priorities.
Our implementation and support teams are the best in the industry. We are made up of restaurant people and technology innovators. It’s our DNA. We are service people and we serve the service industry, isn’t that what it is all about?
We offer full training, implementation and support for our customers with numerous add-on services to take the burden of payroll tax filing off your hands. You choose the level of training and the number of add-ons you need and we do the rest.
Here is a little about our what our Implementation and Support Teams do every day. Once a customer, you will meet them, know them and love them. Our customers are on a first name basis with us and that is just the way we like it.
As always, we are here to serve you. Simply contact us at 1 (415) 884-4888, or firstname.lastname@example.org to schedule an install.
Ctuit offers ongoing training features to all existing clients. To access this feature simply navigate to the ‘Training’ link, next to ‘Help’ and ‘Account’ in the upper left corner of your database. Here you will see access to all three of Ctuit’s complimentary training functions: Training Calendar, Training Videos, and Help Files.
Training Videos enable users to watch recorded trainings for general modules at their leisure. These videos provide users the ability to learn at their own pace with access to this content anytime, anywhere!
Training Calendar enables any RADAR user to sign up for online webinars covering a variety of topics from general navigation to specific configuration. Simply choose your desired webinar and register through the provided link. You will also see industry hot topics, like Fraud Management and Labor Optimization, discussed by our seasoned in-house experts. Additionally, you can view live demonstrations of some of our advanced modules like Advanced Labor Scheduling and Event Management.
Help Files enable users to download documentation for general modules. From here, users can access PDF files that will give an in-depth look at each module. For additional help you can use the Help feature located next to the ‘Training’ link in the upper left hand corner of your database. These help files are built out for modules and reports throughout RADAR to enhance your RADAR experience!
Technical or Polling Support:
Phone: (415) 884-4888
Fax: (415) 884-4889
Prior to using GoToAssist, please contact Ctuit Support.
GoToAssist Login: http://www.gotoassist.com/ph/ctuit
Ctuit employees will never contact the client for an installation that is not scheduled. Upon contacting a location for installation, our installation team will request that they be immediately called back at our main office at +1 (415) 884-4888, as a final verification step that this is an approved installation. Do not call if you are given a number other than our main office, and please let us know about the unauthorized reach out at email@example.com.