Dori oversees all customer success related activities such as customer service, implementation, training and account management.
With over 25 years of experience building and leading customer success organizations through periods of rapid growth, Dori, who also previously owned a franchise restaurant in Austin, is uniquely poised to ensure Compeat customers receive the best support in the industry. She has a proven track record of implementing process improvements, increasing customer satisfaction and delivering customer value.
Prior to joining Compeat, Dori served as the Vice President of Client Relationship Management at Newgistics, a leading provider of e-commerce services for top retailers.
She also previously held customer relationship positions at Lombardi Software and Ernst & Young consulting.
Dori holds a bachelor’s degree in Management Information System from Bowling Green State University. She and her husband enjoy doing most any outdoor activity, traveling and spending as much time as possible golfing with their two children.